Trusted by carriers selling reliability to enterprise shippers
●~62% fewer WISMO-style calls when tracking + ETAs landed
●Digital POD and milestones that hold up in disputes
●3PLs and fleet operators
Before → after
A clear picture of what changes when operations run on a system designed for your workflow — not generic SaaS defaults.
Before
"Where is my shipment?" all day on the phone
POD photos trapped on driver phones
Dispatch blind past the depot
After
Live milestones + customer-facing ETAs
Digital POD tied to stops
Dispatch dashboards with exception alerts
Your 3-step system
Structured thinking you can repeat — diagnose the real process, build the product spine, then optimize with automation and intelligence.
1
Diagnose
We map lanes, milestones, customer comms, and where trust breaks.
2
Build
We ship driver apps, tracking surfaces, geofencing, and POD capture your ops trusts.
3
Optimize
We tune SLAs, notifications, and TMS / ERP integrations.
Case snapshot
Case snapshot — 3PL with enterprise SLAs
Composite: enterprise shippers demanded visibility; call center could not scale.
~62% fewer WISMO calls after branded tracking + proactive updates
On-time visibility executives could screenshot in QBRs
Disputes dropped when POD was structured, not anecdotal
Composite; lane mix and partner behavior still matter.
If this sounds familiar
Common pain signals
Support spends the day answering "where is my shipment?" on the phone.
Proof-of-delivery photos sit in drivers' phones, not your TMS.
Underlying issue: No live ETA, disputes over POD, and dispatch blind spots.
Outcomes you can aim for
Numbers below align with our public case-study narratives — illustrative of strong execution in this problem class, not a guarantee for every engagement.
Better visibility usually cuts WISMO load — comparable to 62% fewer WISMO calls in our public framing.
Typical stack & patterns
Node.js, Redis, React Native, map APIs (typical).
DirectionNo live ETA, disputes over POD, and dispatch blind spots. → tailored product and integrations.
Who this is for
3PLs, fleet operators, and last-mile teams selling reliability to enterprise shippers.
Why CPS TechLabs
Objections removed early — we are not here to sell a science project.
We do not rip everything out blindly
We integrate with what already works and replace modules only when the business case is obvious.
Built for real operations
Our UX and data models assume messy humans, partial data, and peak-hour pressure — not textbook workflows.
Fast delivery, phased rollout
We ship thin vertical slices early so stakeholders see real flows before we scale complexity.
FAQ
The questions buyers ask before they book time.
Do we need new hardware?
Often no. We start with phones, geofencing, and integrations you already pay for; hardware comes when ROI is clear.
How long does a first valuable slice take?
Most teams see a first production slice in roughly 2–6 weeks depending on scope, integrations, and approvals. Larger programs run in phased milestones — rarely a single big bang.
Do you provide ongoing support?
Yes. Many clients choose a monthly partnership or SLA-backed retainer after launch so you are not stuck maintaining alone.
Where are you based — can you work remotely?
We are headquartered in Prayagraj (Allahabad), Uttar Pradesh. We serve teams across Prayagraj, Lucknow, Kanpur, Varanasi, and the rest of India. Discovery and delivery are remote-first with scheduled on-site visits to UP cities when it helps.
Get your system blueprint
Tell us how you operate today — we reply with a concrete next step, not a generic brochure.